FAQ is designed to assist users in swiftly resolving issues encountered during software installation, device usage, and testing processes. They ensure adherence to correct procedures, thus providing the most accurate measurement results possible.
Solution 1: Shut down the equipment for 20 minutes, then restart both the equipment and the computer.
Solution 2: Upgrade the client-server, and format the control unit (upgrading the server and formatting the control unit may pose risks, it is recommended to contact the after-sales department for assistance).
Solution 3: It may be due to the channel stop time being too long, resulting in a channel continuation alarm. The control unit time synchronization has not been updated completely. After synchronization is completed, the channel continuation will return to normal.
