FAQ is designed to assist users in swiftly resolving issues encountered during software installation, device usage, and testing processes. They ensure adherence to correct procedures, thus providing the most accurate measurement results possible.
Abnormal channel (mapping)
Channel protection prompts serial port error
Latest updated: Dec 19, 2023
Solution 1: Check whether the network cable/ethernet port connection is poor.
Solution 2: Power off for 20 minutes, then restart the device and computer.