FAQ is designed to assist users in swiftly resolving issues encountered during software installation, device usage, and testing processes. They ensure adherence to correct procedures, thus providing the most accurate measurement results possible.
Abnormality caused by power failure
Data cannot be accessed after a power outage
Latest updated: Sep 25, 2023
Solution 1: Check computer memory and terminate memory-consuming processes.
Open Task Manager, click "Performance, " and check the "Memory". "Memory" should not exceed 90%.
Solution 2: Restart the computer and reboot the device.
Solution 3: If the issue persists, it may be due to database corruption. Database repair can be performed using scripting tools. Please contact customer support for assistance.
