FAQ is designed to assist users in swiftly resolving issues encountered during software installation, device usage, and testing processes. They ensure adherence to correct procedures, thus providing the most accurate measurement results possible.
Solution 1: Check if the fixture has poor contact, readjust or replace the fixture as needed.
Solution 2:The equipment does not have a negative power supply, so it cannot be discharged to 0V, and constant current discharge at low voltage should be avoided. Please reset the test steps accordingly.
Solution 3:
The issue may be caused by a faulty PIO board leading to the protection of the lower computer. It requires replacing the PIO board to restore communication. Please contact the after-sales department to resolve this problem.
