NEWARE FAQ: Answers to Your Battery Testing Questions

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Frequently Asked Questions

After deleting or cutting files during the test, the software cannot be used

Database repair is required using a script tool.
Computer hard drive damage resulted in data being unable to be accessed

After saving the data, please replace the computer hard drive as soon as possible.
Note: If the computer hard drive is full, data will not be updated, and you need to clear processes occupying memory.
Control Unit cannot start

Please check the 220V power supply and ensure that the 12V power output is normal. If both are normal but the control unit still cannot start, it needs to be sent back to the factory for repair.
Control Unit program upgrade

There may be risks in upgrading the host computer.
Temperature data cannot be viewed or displayed

Clean the condenser dust and reseal the passage. Add temperature display in the step setting interface.
Abnormal capacity decay

Solution 1: Check if the voltage at the temperature input terminal is stable.
Solution 2: Verify if the temperature reference table has been correctly written

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